Seattle-King County Ombudsman Reports, 1972-1982

Overview of the Collection

Seattle (Wash.). Citizens Service Bureau
Seattle-King County Ombudsman Reports
1972-1982 (inclusive)
0.4 cubic feet
Collection Number
Seattle Municipal Archives
Seattle Municipal Archives
Office of the City Clerk
City of Seattle
PO Box 94728
Seattle, WA
Telephone: 2062337807
Fax: 2063869025
Access Restrictions

Records are open to the public.


Historical NoteReturn to Top

The Citizens Service Bureau was created in 1965 to handle citizen complaints and serve as a referral resource for city services. It was part of the Executive Department until 1991 when it became a division of the newly established Department of Neighborhoods. CSB receives and responds to 23,000 citizen questions and complaints annually. The staff coordinates interdepartmental responses to citizen concerns and leads Citywide efforts to improve customer service. In 1999, these functions were consolidated into Customer Services Division of the Department.

Content DescriptionReturn to Top

Quarterly, semi-annual, and annual reports of the Ombudsman. Includes analysis of complaints received, cases investigated, and recommendations and decisions issues. Also included are summaries of selected cases.

Use of the CollectionReturn to Top

Preferred Citation

[Item and date], Seattle-King County Ombudsman Reports, Record Series 1000-02 Box [number], Folder [number]. Seattle Municipal Archives.

Administrative InformationReturn to Top


Arranged chronologically.

Names and SubjectsReturn to Top

Corporate Names

  • Seattle (Wash.). Citizens Service Bureau
  • Seattle-King County Office of the Ombudsman

Geographical Names

  • Seattle (Wash.)