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Capitol Hill Neighborhood Service Center Records, 1968-2009

Overview of the Collection

Creator
Seattle (Wash.). Dept. of Neighborhoods
Title
Capitol Hill Neighborhood Service Center Records
Dates
1968-2009 (inclusive)
1988-2009 (bulk)
Quantity
5.4 cubic feet, (14 boxes)
Collection Number
5752-08
Summary
Records documenting the activities of the Capitol Hill Neighborhood Service Center.
Repository
Seattle Municipal Archives
Seattle Municipal Archives
Office of the City Clerk
City of Seattle
PO Box 94728
98124-4728
Seattle, WA
Telephone: 2062337807
Fax: 2063869025
archives@seattle.gov
Access Restrictions

Records are open to the public.

Languages
English
Sponsor
Funding for processing this record series was provided through a grant from the National Historical Publications and Records Commission.
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Historical Note

Seattle has a network of Neighborhood Service Centers located throughout the city to provide citizens with information about Seattle services and programs. The customer service representatives assist more than 225,000 residents each year to obtain pet licences, pay City Light and Combined Utility bills, pay traffic tickets, apply for U.S. passports, and find information about city jobs. District coordinators are involved in neighborhood planning processes, serve as staff to the neighborhood district councils, and provide a wide range of information services to the community.

Seven Community Service Centers were established in 1973 under the direction of the Citizens Service Bureau to provide decentralized local government services to Seattle’s neighborhoods. The program was inspired by Boston’s successful “Little City Halls” concept, but budget constraints made it impossible to create as comprehensive a system. The original sites of the community centers were in the neighborhoods served by the Model City Program.

In 1974, the service center program was transferred to the Department of Human Resources (DHR). Under DHR, the service centers continued to provide decentralized City services, but also expanded into community-based social service delivery. In 1978, four of the centers were designated collection centers where citizens could pay utility bills and resolve billing issues. In addition, senior services, voter registration, animal licensing, and low income energy program assistance were instituted at the centers. During the 1980s and 1990s, the various service centers offered neighborhood legal clinics, IRS tax assistance, health and nutrition services, and a wide variety of other services.

The Department of Neighborhoods (DON) was created in 1991 and jurisdiction over community service centers was transferred from DHR. The Community Service Center Division was created within DON; in 1992 the division name was changed to the Neighborhood Service Centers (NSC) Division. In 1999, the Neighborhood Matching Fund and P-Patch Programs were merged with the NSC to create the Community Building Division. From the 1990s through 2010, the NSC program included staff in thirteen centers, including seven collection centers. Budget cuts forced the closing of six service centers in early 2011.

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Content Description

Records of the East District/Capitol Hill Neighborhood Service Center coordinators, including subject files and monthly reports. Topics include east district events, neighborhood planning, and community associations such as the Broadway Business Improvement Association, Capitol Hill Chamber of Commerce, East Neighborhoods District Council and First Hill Improvement Association. Also included are records of the Capitol Hill Community Council.

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Use of the Collection

Preferred Citation

[Item and date], Capitol Hill Neighborhood Service Center Records , Record Series 5752-08. Box [number], Folder [number]. Seattle Municipal Archives.

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Administrative Information

Arrangement

Prranged in two series: Subject files and Capitol Hill Community Council records.

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Detailed Description of the Collection

The following section contains a detailed listing of the materials in the collection.

Names and SubjectsReturn to Top

Subject Terms

  • Broadway (Seattle, Wash.)
  • Capitol Hill (Seattle, Wash.)
  • First Hill (Seattle, Wash.)
  • Neighborhood planning--Washington (State)--Seattle

Corporate Names

  • Seattle (Wash.). Dept. of Neighborhoods
  • Broadway Business Improvement Association (Seattle, Wash.)
  • Capitol Hill Chamber of Commerce (Seattle, Wash.)
  • Capitol Hill Community Council (Seattle, Wash.)

Geographical Names

  • Seattle (Wash.)

Finding aid prepared by Janet Ness
2011

CC Attribution
This work is licensed under a Creative Commons Attribution 4.0 International License.

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