Archives West Finding Aid
Table of Contents
Seattle Citizens Service Bureau Records, 1988-2000
Overview of the Collection
- Creator
- Seattle (Wash.). Dept. of Neighborhoods
- Title
- Seattle Citizens Service Bureau Records
- Dates
- 1988-2000 (inclusive)19882000
- Quantity
- 1.2 cubic feet, (3 boxes)
- Collection Number
- 5752-03
- Summary
- Records of the Citizens Service Bureau which was created in 1965 to handle citizen complaints and serve as a referral resource for city services.
- Repository
-
Seattle Municipal Archives
Seattle Municipal Archives
Office of the City Clerk
City of Seattle
PO Box 94728
98124-4728
Seattle, WA
Telephone: 2062337807
Fax: 2063869025
archives@seattle.gov - Access Restrictions
-
Records are open to the public.
- Languages
- English
- Sponsor
- Funding for processing this record series was provided through a grant from the National Historical Publications and Records Commission.
Historical NoteReturn to Top
The Department of Neighborhoods was created in 1991 by consolidating staff from the Executive Department's Citizens Service Bureau and Office of Neighborhoods, the Community Service Centers of the Department of Human Resources, and the Neighborhood Assistance Division of the Department of Community Development. The Office of Urban Conservation, the City's historic preservation agency, was added in 1992. The following year, the department added a community development function by taking over projects in the Central Area, Southeast Seattle, and the Port of Seattle. In 1999, the Neighborhood Planning Office was abolished and its continuing functions were assumed by the Department of Neighborhoods. The Department's mission is to bring local government closer to the citizens by maintaining a responsive presence in Seattle neighborhoods, by responding to citizen concerns and complaints, and providing a communications link for neighborhoods on City issues that will have an impact on them. The department operates the Neighborhood Service Centers (Little City Halls), administers the Neighborhood Matching Grant Program, staffs the Landmarks Preservation Board, and manages the P-Patch program.
The Citizens Service Bureau opened in 1965 as a central location in City Hall where citizens could obtain information, request City services and resolve complaints about City policies, procedures and service delivery. The Bureau was part of the Executive Department from its creation until it moved to the newly-formed Department of Neighborhoods in 1991. In 2007 the name was changed to Customer Service Bureau.
Content DescriptionReturn to Top
Records of the Director (later, Manager) of the Citizens Service Bureau, which became part of the Department of Neighborhoods in 1991. Records include subject files, photographs and reports. Topics include hate crimes, preparations for the Seattle WTO conference in 1999 and logs of telephone complaints received during and after the conference. Also included are records of the Interdepartmental Enforcement Alliance Team and Neighborhood Action Team which helped communities with cross-jurisdictional problems involving law enforcement, public health or safety.
Use of the CollectionReturn to Top
Preferred Citation
[Item and date], Seattle Citizens Service Bureau Records, Record Series 5752-03. Box [number], Folder [number]. Seattle Municipal Archives.
Administrative InformationReturn to Top
Detailed Description of the CollectionReturn to Top
The following section contains a detailed listing of the materials in the collection.
Subject Files, 1988-2000Return to Top
Container(s) | Description | Dates |
---|---|---|
Box/Folder | ||
1/1 | City Directory Assistance
from DAS to Dept. of Neighborhoods |
1994-1995 |
1/2 | Citizen Service Bureau
Reorganization, Executive Administration to Dept. of Neighborhoods |
1990 |
1/3 | CSB Weekly Reports to Dept.
of Neighborhoods Director |
1993-1994 |
1/4 | Complaint Tracking
Database |
1991-1992 |
1/5 | Hate Crimes
Campaign |
1992 |
1/6 | Hate Crimes
Campaign |
1992 |
1/7 | Interaction / Transition
Program |
1997 |
1/8 | Language Resource
Directory |
1991-1992 |
1/9 | Rodney King - Los Angeles
Verdict / Anti-Bigotry Campaign |
1993 |
1/10 | Survey - Dept. Heads re CSB
Complaint Process |
1988 |
1/11 | WTO Planning |
1999 |
2/1 | WTO Planning - PIO, Emergency
Operations Center |
1999 |
2/2 | WTO Telephones |
1999-2000 |
Interdepartmental Teams, 1993-2000Return to Top
Container(s) | Description | Dates |
---|---|---|
Box/Folder | ||
2/3 | Fortson Square / 500 3rd Ave.
Work Group |
1997-1998 |
2/4 | Interdepartmental Enforcement
Alliance (IDEA) Team |
1993-1996 |
2/5 | Interdepartmental Enforcement
Alliance (IDEA) Team Agenda Items |
1995-1996 |
2/6 | Interdepartmental Enforcement
Alliance (IDEA) Team - 208 Elliott Ave., Black Angus Bldg. |
1995 |
2/7 | Interdepartmental Enforcement
Alliance (IDEA) Team - 4614 S. Juneau |
1995 |
2/8 | Interdepartmental Enforcement
Alliance (IDEA) Team - 4800 Block S. Chicago St. |
1994-1995 |
2/9 | Interdepartmental Enforcement
Alliance (IDEA) Team - Alaska Way Viaduct |
1996-1997 |
2/10 | Interdepartmental Enforcement
Alliance (IDEA) Team - Courtland Pl. S. (Includes Photographs) |
1996-1998 |
2/11 | Interdepartmental Enforcement
Alliance (IDEA) Team - Lago Vista Apartments (Incl. Photographs) |
1997-1998 |
3/1 | Interdepartmental Enforcement
Alliance (IDEA) Team - Lago Vista Apartments |
1997 |
3/2 | Interdepartmental Enforcement
Alliance (IDEA) Team - Nuts 'N' Bolts, 2533 Westlake Ave. N. |
1994-1995 |
3/3 | Interdepartmental Enforcement
Alliance (IDEA) Team - Pang Property |
1997 |
3/4 | Interdepartmental Enforcement
Alliance (IDEA) Team - SHARE and Final Four / Homeless Arrests |
1995 |
3/5 | Interdepartmental Enforcement
Alliance (IDEA) Team - Union Station |
1995-1996 |
3/6 | Neighborhood Action Team
Seattle |
1998-2000 |
3/7 | Neighborhood Action Team
Seattle - Protocol and Mission Statement |
1997-1998 |
3/8 | Neighborhood Action Team
Seattle Subcommittee: Brighton Place Apartments |
1998 |
3/9 | Neighborhood Action Team
Seattle - Rooming and Boarding Houses |
1998-1999 |
3/10 | Neighborhood Action Team
Seattle - South |
1997-1999 |
Names and SubjectsReturn to Top
Subject Terms
- Apartments
- Demonstrations--Washington--Seattle
- Drug abuse and crime--Washington--Seattle
- Law enforcement--Washington--Seattle
- Neighborhood planning
- World Trade Organization
Corporate Names
- Seattle (Wash.). Citizens Service Bureau
- Seattle (Wash.). Dept. of Neighborhoods
Geographical Names
- Seattle (Wash.)
Form or Genre Terms
- Photographs